Terms of Service
Last Revised: September 2026
eMediCall Solutions, LLC and/or its affiliates (collectively referred to as "eMediCall") provide website features and services (collectively referred to as "Services") to you subject to the following conditions. By accessing and using the Services you agree to be bound by the terms and conditions of this agreement and eMediCall's Privacy Policy. If you do not agree to the terms and conditions, do not use the Service.
Description of the Service
The Service is a tool that streamlines communication of medical orders and urgent notifications between medical facilities and healthcare practitioners. The Service also indirectly improves the quality of patient care, efficiency of nurses at medical facilities, and the quality of life for nurses and practitioners.
Medical Advice Disclaimer
NEITHER EMEDICALL NOR THE SERVICE IS INTENDED TO PROVIDE MEDICAL ADVICE. The Service DOES NOT formulate or validate medical orders. EMEDICALL IS NOT A MEDICAL PROVIDER OR MEDICAL PRACTITIONER OR MEDICAL CONSULTANT. The Service only facilitates communication between its authorized users.
Interruption of Service
eMediCall is not responsible or liable for any service interruptions beyond our control including, but not limited to, malfunction of your computer or mobile phone, unforeseen power outages at your location, physical loss of mobile phone, loss of mobile phone reception, loss of internet access at your location, or network failures between your location and the Service. eMediCall cannot assume responsibility for the timeliness, deletion, non-delivery, or failure to store any user data or communications.
eMediCall reserves the right to update the Service from time to time in order to improve, enhance, and further develop the Service. eMediCall will minimize Service downtime as much as possible. It is your responsibility to maintain alternative means of communication during any unforeseen downtime.
Your Account & Security
You agree and understand that you are responsible for maintaining the confidentiality of your username and password, and you accept all responsibility for all activities that occur under your account.
By providing us with your e-mail address and mobile phone number, you agree to receive notices electronically. It is your responsibility to keep your account information accurate and up to date. In order for the Service to function effectively, you must keep your account information up to date and accurate, acknowledge messages, and respond in a timely manner.
If you become aware of any unauthorized use of your account information, you agree to notify eMediCall immediately via our Contact Us page.
Notification Disclaimer
You understand and agree that notifications sent through the Service may occasionally be delayed or prevented by external telecom carriers or network factors. eMediCall provides notifications in a timely manner with accurate information; however, carrier delivery or network delivery may be subject to external factors. eMediCall shall not be liable for telecom delays, failure to deliver, or misdirected alerts caused by carrier outages.
Rights You Grant to Us
By submitting information, data, and content to eMediCall through the Service, you license that content to eMediCall solely for the purpose of providing the Service. eMediCall will hold all information entered into the Service by you in the strictest confidence, in compliance with applicable HIPAA regulations and Business Associate Agreements.
Intellectual Property & Patents
The contents of eMediCall.com, including its "look and feel" (e.g., text, graphics, images, logos, button icons, software, and workflows), are protected under United States and international copyright, trademark, and patent laws. The originality of eMediCall as a system of communication is protected by a United States Patent. Any distribution, reprint, or electronic reproduction of any content from eMediCall in whole or in part without prior written consent is strictly prohibited.
Disclaimer of Warranties and Limitations of Liability
THIS SITE AND ALL CONTENT, SERVICES, AND PRODUCTS ASSOCIATED WITH EMEDICALL ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. EMEDICALL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICE OR THE ACCURACY OF CONTENT TRANSMITTED BY THIRD PARTIES.
EMEDICALL SHALL IN NO EVENT BE RESPONSIBLE OR LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR ACCESS TO OR USE OF THE SERVICE, EXCEPT AS REQUIRED BY MANDATORY LAW.
Modifications & Governing Law
eMediCall may modify this Agreement from time to time. Changes will be posted with an updated revision date. This Agreement is governed by the laws of the State of Maryland, without regard to its conflict of law provisions.